Q: What is FAST RESPONDER™?
A: FAST RESPONDER™ is an AI-powered resource platform designed to support paramedic leaders. It offers coaching, leadership strategies, crisis management insights, scenario training, and more — all tailored for the EMS field.

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Q: Who is this platform for?
A: It's built for members of paramedic leadership teams who are professionals across Canada looking for real-time solutions to common leadership and operational challenges.

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🔹 Using FAST RESPONDER™

Q: Do I need to create an account in ChatGPT to use the platform?
A: No, you can use FAST RESPONDER™ without creating a ChatGPT account. Just click on the "Stay logged out" text when connected to ChatGPT.

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Q: Can I trust the AI's answers?
A: The AI is designed to support—not replace—human decision-making. Always verify advice with your organizations protocols and best practices when needed. You will still need to use your own judgement.

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Q: How do I save a helpful conversation?
A: Copy the answers into a compatible format e.g. Word or Google Doc. 

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​🔹 Privacy & Security

Q: Is my input saved or shared?
A: No. We do not store, save, or share anything you type into the platform.

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Q: Is this tool compliant with privacy standards in Canada?
A: Yes. We are committed to respecting user privacy and adhering to Canadian digital and data privacy norms. We operate in full alignment with the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA). 

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🔹 Technical Troubleshooting

Q: The ChatGPT isn’t responding — what should I do?
A: Try refreshing your browser or clearing your cache. Ensure you have a stable internet connection.

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Q: I see a “404” or “Page Not Found” error. What does that mean?
A: That usually means the link is broken or outdated. Please let us know via the CONTACT form HERE.

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Q: The site is loading slowly. Why?
A: Performance can vary depending on your internet connection or browser. Sometimes cell phone use is slower than laptop or tablets.

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Q: Why can’t I access certain features or buttons?
A: This may be due to browser settings or plugins. Try disabling ad blockers or switching to another browser.

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Q: I lost a session mid-use. Can I recover it?
A: Unfortunately, sessions are not saved to protect user privacy. If it is a lengthy chat we recommend copying and saving responses as you go.

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🔹 Support & Feedback​

Q: Can I suggest new features or content topics?
A: Yes! We welcome your ideas. Submit them through the CONTACT form HERE.

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Q: Will new features be added?
A: Absolutely — we’re constantly improving FAST RESPONDER™ based on feedback and emerging EMS leadership needs.

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